Start a Return
Enter your order number
and email address in the box below. Then select reason code as fits the product. In the last step, your return slip is created.
A return costs 7,95 € and size changes are free. Further down the page you will find answers to our most common questions regarding returns.
FAQ
How do I return my order?
When shopping at Cozee, you always have 100 days to return your products after the order date.
Send the item back in unchanged condition, preferably in the original packaging
To start a return, click here. Or enter the following link https://cozeesweden.com/pages/return-portal-1
We will send you a return shipping label for free, that you will be required to attach to your original packaging before dropping it off at a post office.
Do returns cost anything?
Size/ color changes are completely FREE for all orders.
If you prefer a refund, a return fee of 7,95 € will apply.
When will I receive my refund?
It can take up to 10 days for your return to be fully processed.
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